Contact Us

Have you got questions for us?

Fill out the form below, and we’ll get back to you as soon as possible.

Alternatively, you may submit a Data Subject Rights Request or a Complaint.

Additional Support Services and Translation Services can be found at the bottom of this page.

Additional Support Contacts

If you feel unsafe, in crisis, or unable to cope, please seek support from an appropriate healthcare professional or crisis support service in your area.

Lifeline Australia - You can contact Lifeline from anywhere in Australia 24/7 via:

- Phone: 13 11 14

- Text Message: 0477 13 11 14

- Live Chat: Lifeline Australia Live Chat

Emergency Services - If there is an emergency, or you feel that yours or another's life is at risk, contact Emergency Services 24/7 via: 

- Phone: 000

- Satellite Phone: 112

- Text Message: 106

Counselling Services - For free 24/7 online counselling services, you can contact Beyond Blue via: 

- Phone: 1300 224 636 (local call costs do apply for 1300 numbers) 

- Webchat: Talk to a Beyond Blue Counsellor (free with option to remain anonymous)

Translation, Hearing & Speech Services

The National Relay Service (NRS) can help you if you’re d/Deaf or find it hard to hear or speak to hearing people on the phone. NRS Officers can change voice to text or text to voice, change Auslan to English or English to Auslan, and stay on the line through a call to help you without getting in the way or changing what is said. 

- Connect to the National Relay Service (internet relay) and ask for 1300 22 4636

- Call Speak and Listen (speech-to-speech relay) on 1800 555 727 and ask for 1300 22 4636

- Call TTY (teletypewriter) on 1800 555 677 and ask for 1300 22 4636

- Visit their website: National Relay Service

The Translating and Interpreting Service (TIS National) provides language services for people with limited English proficiency and the organisations that support them.

- Phone: 13 14 50

- Visit their website: TIS National

©Smart Bear® 2026. All Rights Reserved.

©Smart Bear Health® 2026. All Rights Reserved.

By visiting this Website or engaging with our Content, you agree to the Terms & Conditions and Privacy Policy.

The Website, Content and Services are provided for educational and informational purposes only. We do not provide medical, psychological or therapeutic advice nor do we offer clinical assessment, diagnosis, or treatment. Use of the Website, Content or Services (including our Programs) does not establish a practitioner–patient relationship, nor should you use it to diagnose or treat any health problems or illnesses without consulting your own medical practitioner. All health-related decisions should be made in consultation with a qualified healthcare professional. All Content, including text, images, videos, frameworks, and educational programs, is proprietary and protected. Unauthorised reproduction, adaptation, or commercial use of any materials is not permitted.

©Smart Bear® 2026. All Rights Reserved.

©Smart Bear Health® 2026. All Rights Reserved.

By visiting this Website or engaging with our Content, you agree to the Terms & Conditions and Privacy Policy.

This Website, Content and Services are provided for educational and informational purposes only. We do not provide medical, psychological or therapeutic advice nor do we offer clinical assessment, diagnosis, or treatment. Use of this Website, Content or Services (including our Programs) does not establish a practitioner–patient relationship, nor should you use it to diagnose or treat any health problems or illnesses without consulting your own medical practitioner. All health-related decisions should be made in consultation with a qualified healthcare professional. All Content, including text, images, videos, frameworks, and educational programs, is proprietary and protected. Unauthorised reproduction, adaptation, or commercial use of any materials is not permitted.